Privacy Policy
Booz values your privacy and is committed to protecting your personal information. This Privacy Policy explains how Booz collects, uses, stores, and protects your information when you use our mobile application, website, and related services.
By using Booz, you formally agree to the collection, transfer, storage, and processing of your personal information in strict accordance with the terms outlined in this Privacy Policy. If you do not agree with any provision of this document, we advise you to discontinue using our applications or platform immediately.
1. Information We Collect
To provide the best on-demand experience, we may collect various types of information, classified as follows:
Personal Information
Full name, phone number, email address, date of birth, profile photo, and address details to establish your identity and connect you with services.
Verification Information
Identity verification details and transaction PIN setup. For Nigerian users, this includes Bank Verification Number (BVN) to fulfill local KYC regulations.
Location Information
Real-time device location data used to match customers with nearby service providers, display live provider paths, and ensure efficient service delivery.
Payment & Wallet Information
Wallet transaction histories, bank transfer details, payment references, and service payment history to support seamless and secure transactions.
Device & Usage Information
Device model, operating system, IP address, application activity logs, crash reports, and system diagnostics to monitor and optimize app performance.
2. How We Use Your Information
Your information allows us to operate effectively and maintain a safe platform. Specifically, we use it to:
Account Management
Create, maintain, and personalize your user or provider profile.
Identity Verification
Confirm registration validity and secure trust across the platform.
Transaction Processing
Facilitate secure electronic payments, wallet transfers, and payouts.
Service Matching
Precisely match clients with matching service providers in real-time.
Platform Security
Monitor activity logs, run security checks, and improve system integrity.
Notifications
Send critical transaction receipts, security alerts, and service updates.
Fraud Prevention
Actively detect, mitigate, and block unauthorized access or fraudulent transactions.
Customer Support
Provide high-quality assistance and resolve platform disputes quickly.
3. Wallet & Payment Services
For Nigeria users, Booz provides direct wallet-related services which include: wallet funding, service payments, peer-to-peer transfers, and bill payments.
To comply with strict financial regulations mandated by the Central Bank of Nigeria (CBN), users may be required to complete comprehensive identity verification (including BVN verification) before accessing specific monetary features.
All transactions are routed and processed through secure, fully licensed, and trusted third-party financial institutions and payment gateways.
4. Location Services
Booz utilizes precise location services to show nearby providers, enable active real-time matching, and optimize service transit routes.
While you can disable location access in your device settings at any time, doing so will limit the application's core functionality, preventing matches with nearby providers.
6. Data Protection & Security
We implement industry-grade defense measures to keep your data secure, including secure token-based authentication, end-to-end transaction encryption, strict internal access controls, and real-time fraud monitoring systems.
While we deploy robust measures, no data transmission over the internet or cloud is 100% secure. We encourage users to maintain unique passwords and safeguard their account credentials.
7. Data Retention
We retain user information only for as long as necessary to deliver Booz services, fulfill our legal and regulatory record-keeping obligations, resolve platform disputes, and prevent fraud.
Once the retention threshold is reached, records are either securely deleted or completely anonymized.
8. User Rights
Depending on your jurisdiction and local laws, you possess legal rights regarding your information:
Access Information
Request details and copy of the personal information we store.
Rectify Records
Request correction of incomplete or inaccurate profile details.
Account Deletion
Request permanent removal of your account, subject to active legal obligations.
Permission Revocation
Withdraw specific consent parameters, such as location tracking, at any time.
Please note that certain financial and compliance transaction logs must be retained for designated periods by law and cannot be deleted immediately upon request.
9. Third-Party Services
Booz integrates seamlessly with certified third-party APIs, including advanced payment gateways, compliance verification agencies, and analytical performance tools.
These third parties operate under their own privacy policies. We encourage users to review them when interacting with external integrations.
10. Children's Privacy
Booz is strictly designed and intended for users aged 18 and above. We do not knowingly collect, store, or solicit personal data from minors.
If we discover that a minor under 18 has registered an account, we will take immediate measures to terminate the profile and delete all associated records.
11. Changes to This Policy
We may revise this Privacy Policy periodically to reflect shifts in technology, compliance mandates, or operational standards.
We will notify users of updates. Continued use of Booz after updates are made active signifies your formal acceptance of the updated terms.
12. Contact Us
If you have any questions, security concerns, or feedback regarding our privacy practices, please contact us:
Email: support@boozquick.com
Company: Boozme Technologies Ltd
Your Trust is Our Commitment
We continuously upgrade our protection mechanics to shield your information. For any privacy queries or structural data requests, please feel free to drop our compliance officers an email.