Terms & Conditions
Welcome to Booz. These Terms & Conditions govern your access to and use of the Booz mobile application, website, wallet services, and related features operated by Boozme Technologies Ltd.
By accessing or using the Booz on-demand platform, mobile application, or website tools, you explicitly agree to comply with and be bound by these corporate Terms & Conditions. If you do not accept these Terms or violate any parameters listed herein, your service access will be restricted or terminated.
1. Eligibility
To access the platform and activate your profile, you must confirm that you meet the standard eligibility parameters:
Age Limit
You must be at least 18 years old to access and use Booz services.
Information Accuracy
All details and credentials you submit must be complete, verified, and accurate.
Legal Compliance
You confirm that you are legally permitted to establish an account and use platform features.
2. Account Registration
Creating an authenticated profile is required to access primary features. When registering, you assume responsibilities for:
Credential Security
Safeguarding your profile passwords, transaction PINs, and authentication keys.
Activity Responsibility
You are fully liable for all bookings, transfers, and activities carried out under your account.
Compliance Oversight
Booz reserves the right to suspend or immediately terminate accounts suspected of fraud, credentials sharing, or abuse.
3. Service Marketplace
Booz operates strictly as an on-demand matchmaker connecting customers with verified independent service providers.
Booz is not a service contractor and does not directly provide the manual, domestic, or commercial services listed on the app. Independent providers are solely responsible for: service execution quality, direct logistics and delivery, pricing standards (where applicable), and direct communication with their customers.
Booz actively monitors platform feedback and booking logs, reserving the right to remove providers or block clients who fail to maintain community guidelines.
4. Payments & Wallet Services
For Nigeria users, Booz provides direct wallet-related services in collaboration with licensed financial partners, including:
Wallet Funding
Enables secure electronic bank transfers and card deposits to fund your active balance.
Service Payments
Direct wallet-to-provider payout transfers upon booking completion.
Transfers & Bills
Supports transfers to other banks, utility payments, and mobile airtime funding.
KYC Requirements
Access to wallet services is strictly subject to identity verification, regulatory checks, and KYC approval.
Users are fully responsible for double-checking transaction PIN inputs, destination account numbers, and fee schedules before confirming payments. Confirmed wallet transfers are irreversible.
5. Transaction Limits
To comply with financial regulations and secure account parameters, wallet transactions are subject to daily, weekly, or tier-based volume limits.
Booz and its processing partners reserve the right to: decline suspect transfers, temporarily freeze wallet assets during investigations, request additional KYC disclosures, and limit account functionality to mitigate fraud vectors.
6. Refunds & Failed Transactions
Refund requests arising from failed bookings, double charges, or unfulfilled matches are reviewed manually by support.
Refund approval criteria require a comprehensive log check, service status confirmation from both provider and client, compliance validation, and double-payment checks. Booz reserves final judgment to approve or reject disputed claims.
7. User Conduct
To ensure a secure environment, users explicitly agree not to engage in the following prohibited behaviors:
Unlawful Activity
Using the application to coordinate or finance illicit services.
Deception & Falsehoods
Submitting falsified identity documents, mock addresses, or fake feedback.
System Abuse
Attempting network infiltration, script injection, or bypass controls.
Harassment & Harms
Abusing, threatening, or harassing service providers or customer staff.
Financial Misconduct
Initiating chargeback scams, structuring payment schemes, or laundering funds.
Violations of user conduct rules will trigger immediate account suspension, asset holding, and legal reporting where applicable.
8. Provider Conduct
Service providers represent the face of the Booz community and are strictly expected to:
Professionalism
Deliver contracted services with skill, punctuality, and respect.
Responsive Care
Acknowledge booking requests swiftly and communicate details clearly.
Accurate Information
Maintain truthful certifications, profile pictures, and pricing metrics.
Zero Fraud Tolerance
Never attempt off-platform payment schemes, review manipulation, or service substitutions.
9. Verification & Compliance
Certain wallet structures, withdrawal options, and high-tier features require verification of personal identity, phone number, and location parameters.
For Nigerian users, verification includes connecting a valid Bank Verification Number (BVN) to ensure alignment with local anti-money laundering regulations.
Accounts will have transactional restrictions applied until all mandatory compliance parameters are reviewed and approved.
10. Location Services
Booz utilizes device location signals to run search discovery algorithms and support real-time provider matching.
If you disable location access in your system permissions, the app will not be able to identify nearby providers, rendering core platform features inactive.
11. Third-Party Services
Booz integrates third-party APIs (including payment gateway integrations, mapping databases, SMS triggers, and identity checkers) to offer unified operations.
You acknowledge that your interactions with third-party components are governed by their respective corporate terms and privacy policies.
12. Limitation of Liability
To the maximum extent permitted under law, Booz is not responsible or liable for:
User Disputes
Quality discrepancies, delays, or physical conduct between customers and independent providers.
Partner Interruptions
Transfer failures or delay latencies originating from banking partner portals.
Technical Downtime
Temporary system freezes, network carrier disconnects, or hardware issues.
User Negligence
Losses arising from compromised passwords, PIN exposures, or device sharing.
13. Suspension & Termination
Booz reserves direct authority to suspend, restrict, or permanently terminate your profile, wallet assets, or access if we suspect: transaction fraud, direct violations of these Terms, regulatory enforcement mandates, or threat risks to platform safety.
14. Changes to Terms
We reserve the right to modify or replace these Terms & Conditions at our discretion. We will publish notifications of terms updates.
Continued interaction with Booz tools and platform parameters post-update establishes your active legal consent to the revised terms.
15. Contact Information
For questions, support tickets, or clarification regarding these legal terms, please reach out directly to us:
Email: support@boozquick.com
Company: Boozme Technologies Ltd
Your Trust is Our Commitment
Have questions regarding these platform Terms & Conditions? Our support team and compliance officers are available to help guide you.